HARIANEXPRESS – Getfly Vietnam Technology JSC. is expanding its Getfly CRM platform in Indonesia, targeting MSMEs and growing businesses for digital transformation and efficient operations, Sunday (2/8/2026).
Getfly CRM offers an all-in-one solution designed to integrate all business workflows into a single system. This comprehensive platform covers pre-sales, sales processes, customer service, and internal departmental coordination.
Customer Relationship Management (CRM) is a core strategy and technology system for companies to manage and analyze all customer interactions and data throughout the business relationship lifecycle. This system effectively serves as a single data hub, centrally recording communication history, buyer preferences, and customer transactions.
This solution is specifically designed to help businesses overcome common operational challenges. It addresses issues like fragmented data, difficulties in measuring team performance, and slow communication across different divisions.
By implementing CRM, businesses can establish transparent, structured, and real-time data-driven work processes for precise decision-making. This directly contributes to managing operations more efficiently, increasing productivity, and accelerating sustainable business growth.
“Indonesia is a very potential market for business digital solutions, especially in the MSME and growing company segments,” said a Getfly representative.
This statement underscores the significant opportunity Getfly sees in supporting the digital transformation of Indonesian enterprises.
Getfly equips its platform with several key features crucial for enhancing operational efficiency. These include Customer Management for centralized customer database handling, Sales Pipeline Management for monitoring sales flows, Marketing Automation, and KPI Tracking for real-time team performance evaluation.
To support dynamic work flexibility, Getfly also provides a free Getfly Mobile CRM App, offering full features accessible on smartphones. With over 14 years of industry experience in CRM development and a track record of trust from more than 6,000 customers, Getfly is optimistic about its competitive position in the national technology market.
This strategic expansion highlights the increasing importance of robust digital tools for ensuring business sustainability and fostering significant growth in Indonesia’s dynamic economic landscape.
